Refund Policy

General Policy: 

Effective 9/23/2024

Group Classes

1. At The Italian Cultural Center of San Diego (“ICC”), we are committed to providing excellent Italian language instruction to our students. To maintain appropriate student interaction, we reserve the right to adjust the length of course if the minimum number of 4 students is not reached.  Four is the number of students required for a course to run as scheduled.

2. The reduction in hours and/or weeks is meant to maintain the course even though the curriculum will be covered in a shorter schedule due to the reduced number of students. Students will always be informed via email of any adjustment to their registered course.

3. Please note that the price of a course is calculated not by hour but by the material covered in the class. We appreciate our students understanding and support in helping ICC deliver the best possible learning experience.

4. The table below provides a general outline to students as to how the courses may be adjusted based on student enrollment. Our goal is to provide our students the experience they are looking for without cancelling a class they wish to enroll in.

 

** If only one student signs up for a course, they will be offered to transfer to another course that has space available or be provided a full refund.

 

5. If, after the first day of class, it is established (either by teacher or student) that the student is not in the correct level, ICC will assist the student in transferring to a different class at no charge. Any additional course change requests made after the initial transfer are handled on a case-by-case basis and will incur a $25 change fee. 

 

Registration Policy

1. Tuition and membership fees must be paid in full before the term begins. All payments are made through PayPal.

2. A discount of 10% is provided each quarter for early registration (specific date is published each quarter) for our 10 or 11-week classes.

3. Active membership is required to enroll in any course.

 

Cancellation Policy

1. Group Class Cancellation Policy: The ICC reserves the right to cancel a class as circumstances require and unused tuition will be refunded. If a class is canceled prior to it starting, students will be able to transfer to a different class or receive a full refund.

2. Private Lesson Cancellation Policy: Once a package of private lessons has been purchased and the lessons have commenced, there are no refunds. ICC requires a 24-hour cancellation or rescheduling notice to avoid the student being charged for the canceled or rescheduled lesson. 

 

Refund Policy

1. Tuition will be refunded in full if the student withdraws at least one week before the term begins or if a class is canceled for any reason (see Cancellation Policy above).

2. Students, who withdraw less than one week before the term begins or after the first day of class, will be offered language class credit minus a $25 administration fee or a refund of 60% of class price.

3. No refunds are provided after the second day of class.

4. Any credits granted by ICC must be redeemed for classes within one year from when they were issued.

5. ICC does not prorate or refund any classes missed. We highly recommend if a student needs to miss a class that they let their teacher know so s/he can tell the student of what will be covered during the class.

6. Membership fees are not refundable.

7. Please submit all refund requests via email to info@icc-sd.org.

 

Photographs

1. ICC may take photographs to use on social media and for promotional purposes. If you wish not to be photographed, please let us know.

 

Mailing List

1. By enrolling in one of our courses or becoming a member, you give us permission to add your email address to our email distribution. You can unsubscribe at any time, should you decide. Your email is private and will not be shared with a third party.

 

Textbooks

1. ICC does not sell textbooks. All required books and/or materials are identified in each course description.

 

Assumption of Risk, Waiver of Liability, and Indemnity Agreement

 

1. Participation in Italian Classes or events in person or virtually, referred to “activity,” carries with it certain inherent risks that cannot be eliminated regardless of care taken to avoid injuries. Such risks may include minor injuries (scratches, bruises, and sprains) to major and even fatal injuries.  

2. Signing up for one of our “activities”, the program participant, parent or legal guardian acknowledges and understands such risks that are inherent in the “activity.” By agreeing, the program participant assert such participation is voluntary and knowingly assumes such risks.

3. In consideration of being permitted to participate in any way in the “activity,” the program participant, their heirs or personal representatives, do hereby release, waive, discharge, and covenant not to sue the Italian Cultural Center of San Diego, its officers or employees from liability from any and all claims including the negligence of the Italian Cultural Center of San Diego, resulting in personal injury, accidents or illnesses (including death) and property loss arising from, but not limited to, participation in such “activity.”

4. The program participant further agrees to indemnify and hold Italian Cultural Center of San Diego harmless from any and all claims, actions, suits, expenses, damage and liabilities as a result of my involvement in the “activity” and to reimburse them for any such expenses incurred.

5. By signing up for a class or event, program participant acknowledges he/she has read the waiver of liability, assumption of risk, and indemnity agreement and fully understands and accepts its terms.